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Shipping Policy

RINFIT™ SHIPPING POLICY

This Shipping Policy ("Policy") describes the shipping terms and conditions for purchases made through Rinfit™ ("Rinfit," "we," "our," or "us") official website.

1. PROCESSING TIMES

- Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is received.

- Orders placed after 2:00 PM EST may be processed on the next business day.

- Processing times may be extended during peak shopping seasons, promotions, or unforeseen circumstances.

2. SHIPPING METHODS & DELIVERY TIMES

Shipping Method & Delivery Times:

- USPS Standard: Estimated delivery within 3-8 business days.

- Shipping costs are calculated by USPS according to your zip code at checkout.

Note: Shipping times are estimates and not guaranteed. Delays may occur due to weather conditions, customs processing, carrier issues, or other unforeseen circumstances.

If a shipment is delayed due to the carrier, customers must wait 3 weeks from the estimated delivery date. If the package is still not received after 3 weeks, the customer may request a refund.

- The refund will only be processed if the carrier confirms the package is lost.

- If the package arrives after a refund has been issued, Rinfit™ reserves the right to charge for the order or request a return.

3. SHIPPING COSTS

- Shipping charges for your order will be calculated and displayed at checkout.

4. SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES

- Rinfit™ ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

- Delivery times to these addresses may be longer than standard estimates.

5. SHIPMENT CONFIRMATION & ORDER TRACKING

- You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).

- The tracking number will be active within 24 hours.

- If you do not receive tracking information within 3 business days, please contact support@rinfit.com.

6. LOST, STOLEN, OR DAMAGED SHIPMENTS

- Rinfit™ is not responsible for lost or stolen packages confirmed as delivered by the carrier.

- If your package is marked as delivered but you did not receive it, please check with your local carrier or neighbors before contacting us.

- If your order arrives damaged, please email support@rinfit.com within 48 hours of delivery with photos of the damaged item(s) and packaging.

7. ADDRESS ACCURACY & ORDER CHANGES

- Customers are responsible for ensuring that the shipping address is accurate at the time of purchase.

- Address changes cannot be made once an order has been processed for shipping.

- If an incorrect address is provided and the package is returned, the customer is responsible for reshipping fees.

8. MODIFICATIONS TO POLICY

Rinfit™ reserves the right to modify this Policy at any time without prior notice. Any changes will be posted on our website and will take effect immediately.

For any shipping-related inquiries, contact us at support@rinfit.com.

Rinfit™
Website: www.rinfit.com
Customer Support: support@rinfit.com
Boston, MA, USA

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HERE TO HELP
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Are Rinfit rings true to size?

Rinfit rings are true to size and have the same sizing as a traditional metal ring.

How long does domestic shipping and processing take?

It may take us 1-2 business days (except for Saturday, Sunday, and Holidays) to process in-stock items.

For shipping, it may take up to 5-7 days 

What if I am a half-size?

Rinfit rings do not have half sizes because silicone, as a flexible material, may stretch up to a half-size.

So if you're a half-size and you get a size down it may feel a bit tight at first but then it should stretch up to a half-size and should fit you better.

This may take a week or two if you wear them on a daily basis.

Alternatively, you can try to stretch them manually by gently pulling them with 2 fingers.

Never the less, we're always here for you and we do offer a free size exchange in the first 30 days from purchase.

Where's my tracking number?

Once the order has been shipped out, you’ll receive a shipping confirmation email with a tracking number linked to the carrier.


Where can I find my order history?

When creating an account on our website, you can find all of your past and current orders e.g. If you create your account with the same email address you’ve used to place previous orders, all orders that you have placed prior to creating your account will also appear on your orders tab after creating your account.


What if I put the wrong shipping address?

If changes are needed to your shipping address, it can be made in two ways.

If your order has not been shipped yet, you can contact us at our customer service email: support@rinfit.com. Just send us your order number and the correct shipping address to see if a change can be made.

If your order has already been shipped, you can contact the carrier, provide them with your tracking number, and ask them to redirect your package.

Where do you ship from?

Shipments are made from our shipping facilities in Boston, MA.

How much is shipping?

Shipping rates may vary depending on the carrier, the destination, and package weight. The average cost for regular order with domestic shipments is between $3 to $4.5.

Are my Rinfit rings protected with a Lifetime warranty?

All Rinfit rings come with a lifetime warranty that covers cases of breakage and tears.

In a case of a justified and approved warranty claim, a new ring(s) that matches the one(s) you’ve purchased will be sent to you *free of charge as soon as possible. 

Lifetime warranty only applies with an original receipt or other proof of purchase.

To get service for your Rinfit rings contact our support team at support@rinfit.com.

In your claim, please provide the following information:

  • Your order number from where you purchased the rings.
  • Where you purchased the rings.
  • A photo of the ring in question.

*Shipping cost not included.

**The lifetime warranty only covers the original ring and does not cover the replacement rings.

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Measuring Tips:

  • Rinfit rings are true to size and have the same sizing as traditional metal rings.
  • Silicone rings do not have half sizes because silicone, as a flexible material, may stretch up to a half-size.
    So if you're a half-size and you get a size down it may feel a bit tight at first but then it should stretch up to a half-size and should fit you better.
    This may take a few days if you wear them on a daily basis.
    Alternatively, you can try to stretch them manually by gently pulling them with 2 fingers.
  • Measure several times (2-3) for more accuracy.
  • You can also find a ring sizing chart in all of our product listings.
    silicone rings size chart

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